Any questions regarding our bulk refills? Email us at [email protected]
Mason Jar Return Program
If you purchase a liquid bulk refill from our online shop:
All of our liquid bulk refills purchased on our website are packaged in mason jars with a $2 deposit fee, that are available for store pickup and local delivery only.
If you purchase bulk refills in mason jar from us as an in-store purchase:
You are also eligible for our jar return program. Return or reuse any mason jars bought from our store. Each refill that is packaged in a mason jar includes a $2 refundable jar deposit fee. (ie. each liquid refill on our website as the $2 deposit factored into the overall price). This means you can either reuse your jars or return them to us for a deposit back.
How to return your jars to us
To return your jars, please bring clean, dry jars with the original lids back to our store during our store shopping hours located at 101 Capitola Ave. We will sanitize and reuse them! At this time, customers can not send back their jars through our local delivery service and must return jars at our storefront.
How to receive a refund for your jar deposit fee
All refunds are given in cash at our storefront. You'll also have the option to apply the refund as a credit to your next purchase or donate the fee.
Donate your jar deposit fee
Consider donating your jar deposit fees to one of our rotating partner organizations that fight for environmental justice and plastic reduction. When you bring in your jars, inform an associate that you would like to donate your fee(s).